I bought a tulip vase which sadly had broken in transit. I emailed Maison Flaneur and within 2 hours had a reply promising a replacement. My new one arrived within 2 days and I am thrilled with it. Customer service such as this is to be commended.

I placed my order on a Friday and needed to amend the email address for further updates on the order; this was swiftly done by the team. The delivery was the next day by DPD, which I didn't pay extra for, just the regular delivery costs. The ordered item is just stunning. What a great shopping experience!

- This was my first purchase from Maison Flaneur although I’ve been admiring their products for a long time! Their selection of beautiful and unique home goods is SO fun to browse! Many products are imported from artists around the world and are not readily found on other sites or certainly not in stores here in the US. Great product, quick delivery (on this item) and very pleased with my purchase!

Purchased a wedding gift for a friend in the US. There was an issue with the delivery service and the gift was returned to the shop. I emailed the company and they sent her a new gift, no questions asked. Shipping was very quick and she was very happy with her new platter! Everything here is soo cute!